Privacy Policy

Orbit Rings

This Privacy Policy describes how Orbit Rings UK (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect personal information when you interact with our website, including when you:

• Make a purchase

• Contact us

• Subscribe to marketing communications

• Browse our website

Information you provide:

• Name

• Email address

• Phone number

• Billing and shipping address

• Order details

Information collected automatically:

• IP address

• Browser type and device information

• Pages visited and time spent on site

• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Communicate with you regarding your order

• Provide customer support

• Improve our website and services

• Prevent fraud and ensure security

• Send marketing communications (only where consent is given)

We only collect and process data where we have a lawful basis, including:

• Contractual necessity (to fulfil your order)

• Legal obligations

• Legitimate business interests

• Your consent (for marketing)

3. Consent & Marketing

By providing your information to complete a transaction, you consent to its use for that purpose.

For marketing:

• You will only receive communications if you opt in

• You may unsubscribe at any time via email links or by contacting us

4. Sharing Your Information

We may share your information with trusted third parties, including:

• Payment processors

• Shipping and logistics providers

• Website and analytics providers (e.g. Google Analytics)

• E-commerce platform providers (e.g. Shopify)

These providers only use your information as necessary to perform their services.

We may also disclose information where required by law.

5. Shopify & Payment Security

Our store is hosted on Shopify Inc., which provides our online platform.

• Your data is stored securely through Shopify’s infrastructure

• Payment information is processed securely and encrypted in accordance with PCI-DSS standards

• We do not store full payment card details

6. International Data Transfers

Your information may be processed or stored outside your country of residence, including in:

• The United Kingdom

• The European Economic Area (EEA)

• The United States

Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws (such as GDPR).

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Comply with legal, tax, and accounting obligations

When no longer required, your data will be securely deleted or anonymised.

8. Your Rights (UK, EU & US)

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent for marketing

• Request data portability

If you are located in California or certain US states, you may also have rights relating to:

• Knowing what data is collected

• Requesting deletion of personal information

• Opting out of certain data uses

To exercise your rights, please contact us.

9. Cookies & Tracking Technologies

We use cookies to:

• Improve your browsing experience

• Analyse website traffic

• Personalise content and advertising

You can control or disable cookies through your browser settings.

10. Data Security

We take reasonable and industry-standard measures to protect your personal information.

However:

👉 No method of transmission or storage is completely secure

We cannot guarantee absolute security, but we continually work to protect your data.

11. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Legal requirements

• Business practices

• Technology

Updates will be posted on this page.

14. Contact Us

If you would like to:

• Access, update, or delete your information

• Withdraw consent

• Lodge a complaint

Important Note (Commercial Protection – Subtle but Strong)

By using our website or purchasing from us, you acknowledge that your information will be processed in accordance with this Privacy Policy.

If you want to go one level stronger (highly recommended for scaling ads internationally):

I can add:

• A GDPR cookie banner script + wording

• A checkout consent clause (reduces chargebacks + disputes)

• A data processing clause for suppliers (legal protection if scaling fast)

Just say 👍